THE GURU CREW T’S & C’S:
SMALLPRINT:
The Guru Crew loyalty programme and its benefits is owned and operated by Guru Makeup Emporium Limited.
It is open to all Guru customers aged 18 or over who do not hold an existing Pro Account with us.
EARNING POINTS:
It’s easy to start earning points, each £1 spend on qualifying online purchases is equivalent to 1 point.
On top of this, you have the opportunity to earn a £5 reward voucher for every 100 points.
Signing up to Guru Crew will earn you 30 points.
Earn 10 points for following us on Instagram.
Earn 10 points for liking us on Facebook.
Earn a Birthday treat*.
Earn a one off 15% discount off your entire order** for you and your friend when you make a valid referal (terms & conditions apply).
Points are automatically accrued to your online Guru Crew account so it’s essential to log in before each purchase as missed points cannot be added at a later date or reallocated.
Please allow up to 5 days from the transaction date for points to be deposited into your Guru Crew account.
Occasionally we will run promotions that offer an opportunity to earn additional points, any such promotion will be subject to its own terms and conditions.
POINTS REDEMPTION:
Rewards and points are redeemable via online orders placed through our website.
Points can be used towards earning rewards which can then be redeemed on your online orders. Points will not be accrued for any portion of the order that was paid for with rewards.
In cases where a refund is issued then any points associated with that original purchase will be deducted from your Guru Crew account.
Any unused points will expire and be removed from your account in the event of a 3 month period of account inactivity (or 3 months after your last unreturned purchase).
All Guru Crew, Premier & VIP tier rewards are 1 use only unless otherwise stated and any unredeemed rewards will expire at a specified date.
Points and/or rewards are not redeemable for cash or credit and are only valid to be used against online purchases.
Points can only be used by the Guru Crew account holder and are non transferrable.
Maximum points issuance is 5000 per transaction.
Guru Crew membership accounts may not exceed a total points balance of 1002 at any given time.
CONSIDERATIONS:
Points will be awarded when purchasing electronic Gift Vouchers, however, they will not be redeemable on Gift Voucher redemptions.
Points cannot be used to purchase electronic Gift Vouchers.
Returns on orders that accumulated any gifts or special offers must also include these items.
You can terminate your Guru Crew account at any time by emailing your request to info@gurumakeupemporium.com.
TIERS & REWARDS:
Guru Crew**: This is the entry level tier, no minimum spend requirement to join. The more you spend, the more points you earn and a chance to move up through the tiers. Earn 30 points just for joining!
Premier**: Achieve this tier by spending £150. Benefits include 3x free foundation samples, 50% off (liquid) foundation of choice, early access to sales and offers, exclusive Premier members offers.
VIP**: Top level tier, achieve this tier by spending £300. Benefits include 3 free samples, 50% off choice of 2 complexion products, free UK Royal Mail Next Day Delivery (£50 spend), Early access to sales and offers, Exclusive VIP member only offers.
** Our offers, points & rewards are subject to change so please check in to see what the latest offers for each tier are.
DISCLAIMER:
By registering an account with The Guru Crew you accept these terms and conditions.
Guru Crew membership is offered at managements discretion and may be revoked at any time.
We reserve the right to terminate your Guru Crew Programme account should it be inactive for a period of 12 months or more. Any remaining points that were accumulated will be lost if your membership has been terminated or if you choose to close your Guru Crew account.
By registering for our Guru Crew membership, you agree to us contacting you via e-mail or sms with promotional offers and any other information that we believe to be relevant. We process your data in accordance with applicable laws and in accordance with our Privacy Policy which can be viewed here.
We reserve the right to cancel or amend The Guru Crew or its terms at any time. Wherever possible we will provide you with notice of any changes to these terms. If you continue to use your Guru Crew account then you will be deemed to have accepted any changes.
Referrals: Referred friend must be a first time customer and their order must come to £30 or more on qualifying products***. Referrer is limited to 3 referrals per year. Both the Referrer & Reffered friend will earn a voucher for 15% off their entire order*** on meeting the qualifying criteria.
*Birthday treats or points will be awarded annually. If your birthday falls within 30 days of joining, you will collect points on your next birthday.
** Our offers, points & rewards are subject to change so please check in to see what the latest offers for each tier are.
***Excludes IWATA, TML, Zuca & electricals.